Shipping policy

At In My Element, we are committed to delivering your luxury home décor pieces with utmost care and efficiency.

Processing & Dispatch
All standard orders are processed and dispatched within 5–7 business days. For custom or made-to-order items, delivery may take 3–4 weeks, as indicated on the respective product pages.

Shipping Coverage
We offer delivery across India through trusted logistics partners, ensuring each order reaches you safely and on time.

Order Tracking
Once your order has been shipped, a tracking number will be shared via email or SMS so you can monitor your delivery status.

Transit Damage
If your item arrives damaged, please report the issue within 7 days of delivery by sending clear photos and your order details to our support team. After verification, we will arrange a replacement or issue a refund as applicable.

Customer Support
For any questions or assistance regarding your order, please reach out to our customer support team. We’re here to help.